PaydAI - GenAI Career Concierge

Effective Date: 1st July 2025

1. Introduction

PaydAI ("we", "us", "our") is committed to protecting your privacy and personal data in line with Indian law. This Policy describes how we collect, use, share, store and protect your data when you use our platform/services.

2. Scope and Applicability

This Policy applies to all users, visitors, and registered members ("you", "your") accessing our website, mobile app, or platform from India or outside, for job search, recruitment, or career services.

3. Information We Collect

We may collect the following categories of data:

Personal Information: Name, email, phone, address, gender, date of birth, identity proofs.
Career Information: Resume/CV, educational history, employment details, skills, assessments.
Sensitive Personal Data: Financial info, passwords, biometrics (if used), medical info (if provided).
Usage Data: IP address, browser/device info, cookies, interactions with platform, location data (when consented).
Third-Party Data: Info received from partners or uploaded from external platforms (e.g., LinkedIn).

4. Legal Basis and Consent

All personal data is collected with your clear, free, and informed consent as required under the Digital Personal Data Protection Act, 2023.

For minors (under 18), parental/guardian consent is required.

5. How We Use Your Data

To provide and improve job-matching and career services.
For account registration, profile creation, and authentication.
To send communications, notifications, or service announcements.
To comply with applicable law, respond to legal requests, or prevent fraud.
For analytics, research, and AI modeling to enhance user experience.

6. Data Sharing and Disclosure

With Employers/Recruiters: Only with your explicit permission, for job applications or recruitment.
Service Providers: With partners who process data on our behalf under strict privacy obligations.
Compliance: If required by Indian law, court orders, or government authorities.
Mergers/Acquisitions: In the event of company reorganization, with user notification.

7. Data Security

Your data is stored securely using encryption, access controls, and regular audits.

We implement reasonable technical and organizational safeguards per Indian IT Rules.

Despite best efforts, no system is 100% secure; we promptly inform users and authorities of any significant breach.

8. Data Retention

Personal data is retained only as long as needed for stated purposes, after which it is securely deleted or anonymized.

Data is also deleted upon withdrawal of consent or account deletion, unless legally required to retain.

9. Your Rights

You have the following rights under Indian law:

To access, correct, update, or delete your personal data.
To withdraw consent at any time.
To object to or restrict certain processing.
To obtain a copy of your data in a standard format ("data portability").
To lodge complaints with the Data Protection Board of India.

Requests may be sent to our Grievance Officer at support@paydai.in. We will respond within the applicable legal timeframe.

10. Children's Privacy

Children under 18 must provide verifiable parental/guardian consent. We do not knowingly process data of children without such consent.

11. Cookies & Tracking Technologies

We use cookies, analytics tools, and similar technologies to improve our services; you may set your browser to refuse cookies, but some features may not work.

12. Cross-Border Data Transfers

If we transfer your data outside India, it will be protected by adequate safeguards and in compliance with Indian law.

13. Changes to Policy

We may revise this policy; significant changes will be communicated to you via website/app or email. Continued use constitutes acceptance.

14. Contact & Grievance Redressal

Grievance Officer: Ram R

Email: support@paydai.in

For queries/complaints, contact our Grievance Officer as required by Indian IT Act and DPDP Act.

Privacy Policy